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Archive for June 16th, 2009

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RSIYENGAR

DITY Weekly Reader The workable, practical guide to Do IT Yourself

VOL. 5.22, June 2, 2009

V3 Self Study Online Training Bundles

· $200 Foundation

· $695 Lifecycle

· $795 Capability

· $1,195 Lifecycle Plus

· $1,295 Capability Plus

· $1,395 Mixed Plus

· $2,695 Expert Lifecycle

· $2,795 Expert Capability

· $2,995 Expert Mixed

Now that you have kicked off your ITIL process implementation project, what’s next?

In Part1 of my practical tips for implementing ITIL processes, I described four high-level but important steps and tips for implementing ITIL processes.

#1: Train and mentor your ITIL process leaders. #2: Don’t just implement ITIL, ‘adopt’ ITIL! #3: Documentation is your friend. #4: Allow your project to be delivered in phases.

Now that you know what the processes are, next on the agenda is to shape the what does the process look like for your implementation team.

Practical Tips for New ITIL Process Implementers - Part 2

Shaping the Process

Shaping the process can be made far easier by leveraging the international standard for IT Service Management, ISO/IEC 20000.

Although, in my opinion, it is not perfectly tuned for ITIL v3, you will find that the objectives outlined in the ISO 20000 document will nicely outline what are the must have parts of your process, and at an optimal level be the basis of certifying your IT operations as meeting an internationally recognized ISO standard. For more information, you may want to also read the DITY Get Ready for ISO 20000 Certification.

Read on…

ITIL V3 Online Training & Certification

Utilizing a common courseware curriculum that supports both classroom and online venues, ITSM Solutions® Mentor Led Training programs provide the maximum flexibility in venue, scheduling, support services, travel expense, time out of the office and overall training costs.

All online classes use a series of accredited video lectures combined with online student courseware and optional support services (mentoring, program management etc.) to recreate the actual classroom experience. All programs can be delivered in a group (public or onsite) or individual (desktop or mobile) classroom environment. Key benefits include:

  • Enabling enterprises to train their IT organization online without losing the true value of classroom training - “The Mentor”.
  • Providing students the flexibility to learn at their own pace and to schedule their training just like they would schedule their daily meetings.
  • Eliminating thousands of dollars in instructor fees, travel expenses and lost productivity costs.
  • Supporting a universal per day pricing model that enables enterprises to purchase blocks of discounted training credits without having to pre-assign them to students or programs.

Learn More

ITIL V3 Classroom Training & Certification

Utilizing a common courseware curriculum that supports both classroom and online venues, ITSM Solutions® Mentor Led Training programs provide the maximum flexibility in venue, scheduling, support services, travel expense, time out of the office and overall training costs.

All classroom venues include accredited student courseware delivered by a certified ITSM Solutions® Mentor in a public, onsite or virtual (webinar) classroom environment.

Learn More


Want to know more?


Email: rsiyengar@airtelmail.in

Phone: 9940151800

Web: http://www.rsiyengar.com

Web: http://www.rsiyengar.in

Web: http://www.rsiyengar.org

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